01 / Solution path

Knowledge management, from retrieval to cited answer

Define knowledge boundaries, permissions and versions before AI answers.

02 / Workflow comparison

See the current flow, then the AI-enabled flow.

Keep the accountable business steps visible, then make the repeatable work faster with AI.

Same business goal, clearer handoffs.

01 / Current workflow

Current workflow

Current workflow

People connect scattered inputs, repeat checks and manually move the result forward.

  1. 01
    Ask a question提出问题
  2. 02
    Check access确认资料权限
  3. 03
    Search manually人工查找资料
  4. 04
    Read and draft阅读并撰写回答
  5. 05
    Expert review专家复核
  6. 06
    Send and log发送并留痕
02 / AI-enabled workflow

AI-enabled workflow

AI-enabled workflow

AI prepares context and suggestions; the accountable owner still confirms important decisions.

  1. 01
    Frame the question明确问题范围
  2. 02
    Retrieve by access按权限检索资料
  3. 03
    Draft with citations生成带引用回答
  4. 04
    Flag low confidence标记低置信度
  5. 05
    Owner reviews知识负责人确认
  6. 06
    Log sources and feedback记录来源与反馈
03 / AI boundary

Where AI fits

Start with the step where inputs are visible, outputs can be checked and a human can own the exception.

Open related workflow
04 / Next step

Map this to your business.

Start diagnosis